Privacy Policy

Vibrations in Design ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Information we collect

We may collect the following personal information:

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  • Name and email address, when you subscribe to our newsletter or contact us through the website

  • Business name and contact details, if you enquire about our services

  • Website usage data (such as pages visited, browser type, and general location) collected through cookies and analytics tools

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We only collect information that is reasonably necessary to provide our services and communicate with you.

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2. How we use your information

We use your personal information to:

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  • Respond to enquiries and provide our services

  • Send our newsletter and updates you have subscribed to

  • Improve our website and understand how visitors use it

  • Comply with legal obligations

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We will not use your information for any other purpose without your consent.

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3. Marketing communications

If you subscribe to our newsletter, we will only send you the content you signed up for. You can unsubscribe at any time using the link in every email or by contacting us directly.

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4. Disclosure of your information

We do not sell, rent, or trade your personal information. We may share it with trusted third-party service providers who help us operate the website and deliver our newsletter (such as email marketing and website hosting platforms). These providers may store data overseas; where they do, we take reasonable steps to ensure your information is handled consistently with the APPs.

We may also disclose personal information where required by law.

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5. Cookies and analytics

Our website uses cookies and analytics tools to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings, though some parts of the site may not function fully as a result.

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6. Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Information is stored on secure, password-protected systems. We retain personal information only for as long as it is needed for the purposes described in this policy.

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7. Access and correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time.

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8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can try to resolve your concern. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

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9. Third-party links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

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10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date of the most recent update shown above.

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11. Contact us

Email: gemma@vibrationsindesign.com